Refund Policy

Effective Date: 16-02-2024

Thank you for choosing Prashu Talk for your digital marketing needs. We strive to provide excellent service and customer satisfaction. However, we understand that there may be circumstances where you need to request a refund. This Refund Policy outlines our guidelines regarding refunds for our services.

  1. Refund Eligibility

We offer refunds under the following circumstances:

  • Service Not Provided: If we fail to deliver the services you have paid for, you may be eligible for a full refund.
  • Unsatisfactory Service: If you are not satisfied with the quality of our services and can demonstrate that the results do not meet the agreed-upon specifications, you may be eligible for a partial or full refund, depending on the extent of the issue.
  • Cancelled Services: If you cancel a service before it has been initiated, you may be eligible for a refund, subject to any applicable cancellation fees or terms outlined in your service agreement.
  1. Refund Process

To request a refund, please contact our customer support team at [Insert Contact Information]. Your request will be reviewed, and we may require additional information to process your refund. We reserve the right to deny refund requests that do not meet our eligibility criteria or that are submitted after the specified timeframe.

If your refund request is approved, we will initiate the refund process within [Insert Number] business days. The refund will be issued to the original payment method used for the transaction, unless otherwise agreed upon.

  1. Non-Refundable Items

Please note that certain items may not be eligible for refunds, including:

  • Setup fees or one-time service fees
  • Third-party expenses incurred on your behalf
  • Any services that have already been completed or initiated
  1. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates or changes.

  1. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [Insert Contact Information].

By using our services, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms and conditions.

At Prashutalk, we value your trust and satisfaction. Our goal is to deliver high-quality digital marketing services and results. However, since our work involves time, strategy, and digital execution, we maintain a transparent refund policy.

  1. Service-Based Projects:
    Once a marketing, branding, or ad campaign project has started, payments are non-refundable, as the resources and tools are already allocated.
  2. Course or Digital Product Purchases:
    Refunds are not applicable once digital content (like online courses, e-books, or strategy files) has been delivered or accessed.
  3. Exceptions:
    In rare cases of duplicate payment or technical error, a full refund will be processed within 7–10 business days after verification.
  4. Consultation or Booking Fees:
    All consultation or strategy session fees are non-refundable but may be rescheduled once with prior notice.
  5. Client Commitment:
    We encourage all clients to review project scopes, timelines, and deliverables carefully before making any payment.